The Zone and MCM2 experience problems sometimes. Some may be a computer issue, others may be the zone itself, or it may be a combination of several things that are causing you problems.

I've listed below a whole load of advice links to try and get your system working and running like a dream !

If you can't find the answer to your problem on any of these links contact the Zone's Tech Chat Help Room or the Sysop Help Room for advice.

If there are any questions or problems that are not addressed here and you would like to see on this site email UKMoto here.

UKMoto

A great many problems are addressed in the 3 links below... good luck !

MCM2 FAQ - ONLINE HELP

MCM2 FAQ TROUBLESHOOTING ARTICLES

Zone FAQ's

I have a Question !

General Zone Questions

What IS the Zone ?

I've heard of the "Code of Conduct", what's that ?

I want to contact the Zone, how ?

How do I join the ZTeam

What do the symbols like + and ! etc mean on a ZTeam name ?

I've seen players chatting like this: "oic". What do the abbreviations mean ?

A bit more technical

How do I  remove and reinstall the MSN Gaming Zone software. ?

What are the Zone System Requirements ?

Where can I get the Trial Version of MCM2 ?

How do I Connect to the Zone Through a Firewall or Proxy ?

What do the green/orange/red bars next to players names mean ? When you get to the page, click on HELP, then scroll down to "Latency Indicator"

I have High Latency in Game Lobbies or When Playing Games, why ?

Where can I go for an explanation on Connecting to the Zone and problems doing so

Where can I go to try and tweak my modem ?

DirectX - Where can I get the latest version

DirectX - How can I find out which version I already have

Common Error messages

" We are not able to detect game on your hard drive. Please install the game before matchmaking on the Zone. "

" Game failed to launch. Click OK to stay, or Cancel to return to the lobby."

"We have paused your connection to the Zone while you were playing.
Press the 'Resume' button to return to the Zone."

" Connection to the zone has been terminated..."

" Failed to establish connection with Zone server. "

 " Failed to start Zone Client. "

" Failed to start ZProxy "

" Failed to Download <Filename> "

" Your connection to the Zone game server has been closed. Exiting. "

" Could not find any 3D acceleration hardware on your system. Please make sure that your card is properly installed. "

" You entered an invalid user name and/or password. Please try again. "

" Sorry - only those age 13 and older can use this area. "